PRIVACY POLICY
  1. Introduction.
    • This privacy policy (“Privacy Policy”) applies to and governs Radish Media, Inc., registered in the state of Delaware with offices at 335 Madison Avenue, 3rd Floor, New York, New York 10017 c/o Grand Central Tech (“Radish”, “we”, “our”) relationship with users (“users”, “you”) of the Platform in connection with how Radish collects information about you during your visits to the Platform, how Radish uses and safeguards this information, who Radish shares this information with and for what purposes, and the choices you can make about how we use this information. Your privacy and trust are very important to Radish and it is our commitment to be transparent about the use of collected information.
    • By accessing or using the Platform, you confirm that you unconditionally accept this Privacy Policy. Please read this Privacy Policy carefully before using the Platform. If you do not agree to the terms found on this Privacy Policy, please do not use the Platform and you are not granted permission to access, view, or otherwise use the Platform for any purpose.
    • As further described in the Terms, the Platform is intended for users aged 18 and older. We will not knowingly collect or use any Personal Information (as defined below) from a child younger than 13 years of age (a “Child”). In addition, we will delete any information in our databases that we know originates from a Child in accordance with the Terms.
    • Capitalized terms we use here that are not defined here are defined in the Radish User Terms of Service (the “Terms”). This Privacy Policy is incorporated into the Terms and is subject to all terms and conditions found on the Terms.
  2. Overview.
    • Who We Are. For the purpose of applicable data protection legislation, the data controller of your personal information is Radish Media, Inc.
    • Must-Read Sections. We draw your attention in particular to the sections entitled “International Use” and “Your Rights Regarding What we Collect.”
    • Changes to This Policy. We will post any modifications or changes to the Policy on our Platform. You are encouraged to frequently visit the following website, specifically at https://www.radishfiction.com/privacypolicy.html, to review the current Privacy Policy. Radish will attempt to notify you in a reasonable amount of time any changes to the Privacy Policy. Your continued use of the Platform means that you will be bound by the most current revision to the Privacy Policy.
  3. What We Collect. There’s a range of information we need to collect about you so that we can operate Radish. This information may include:
    • Information You Give Us. We collect your name, postal address, telephone number, email address, your Internet protocol (IP) Address, and certain geographic data (“Personal Information”). If you provide it, then this information may also include your name and username. You are responsible for ensuring the accuracy of the Personal Information that you submit to us. We also collect Non-Personal Information. “Non-Personal Information” means information that is anonymous or we cannot easily use to personally identify you or contact you, including, without limitation, your web or mobile browser type, mobile carrier, operating system, hardware device type, the URL of the previous website you visited and upon leaving the Platform, and the URL of the next website you go to.
    • Cookies. Radish requires that Cookies be enabled on your device(s) so that we can identify you as a repeat visitor or customer and maintain session information for logged-in users. When you visit the Platform, create an Account, or download or purchase Works or Services from us, we may set Cookies on your computer or device. Cookies are small data files stored on your device by a website. Cookies are useful for gathering information, such as usage trends and patterns, so that we may better understand your use of the Platform, and manage and optimize the Platform for users. If you use our Platform from a mobile device, that device may send us data about your physical location, which we will get your separate permission for before Radish collects information about your precise location. Most devices allow you to prevent location data from being sent to us and we honor your settings upon your action of revoking your consent through the settings on your device.
    • Payment Processing. As of the date of this Privacy Policy, Radish does not store any credit or debit card details on or offline. Payments and other similar transactions via the Platform are completed by a third party payment processor, such as Apple or Google (“Payment Processor”), and any purchases you make via the Platform shall be additionally governed by the Payment Processor’s terms and conditions and/or privacy policies. Radish is not liable for the security or performance of the Payment Processor. Radish reserves the right to immediately change our Payment Processors at any time without notice to you. Additional Payment Processor terms concerning a writer’s Account and the monetization of Works provided or uploaded by a writer can be found on Radish’s Writer Content Policy.
    • Information We Give to Others. From time to time, a third party may be able to collect information about you in connection with your use of the Platform, including, without limitation, by authenticating your Account via Facebook or when we authorize a third party to render services to us, such as via a Payment Processor. Certain features of the Platform may also allow you to voluntarily provide Personal Information to third parties. When you opt to authenticate or otherwise link your Account with a third party service, voluntarily submit Personal Information to a third party, or an authorized third party receives such information, your Personal Information may not be under our control. Radish encourages you to review the terms and conditions and privacy policies of any third-party website or platform that you visit or allow access to. We may share Non-Personal Information collected by Cookies with third parties in accordance with this Privacy Policy, but Radish will not sell it to third parties. Radish will only use such it for Radish’s own business, marketing, and administrative purposes.
    • Newsletters. At various times we may ask you to provide us Personal Information in order to receive recurring informational or promotional newsletters via email, or otherwise through mobile applications, from us and/or directly from third parties (“Newsletters”). When you sign up for Newsletters, or at any time you use the Platform thereafter, you unsubscribe from Newsletters by following the directions included in the Newsletter or by visiting your Account. We will take commercially reasonable steps to implement your opt-out and unsubscribe requests promptly, but you may still receive communications from us for up to ten business days as we process your request.
    • Surveys. From time to time, we may use Non-Personal Information to conduct research surveys, including, without limitation, through email invitations, pop-up surveys, and online focus groups (each a, “Survey”) for our internal use. If you submit Personal Information in a Survey, we or authorized third parties may use it for research and measurement purposes related to the Platform. When a Survey collects Personal Information we will not knowingly accept participants who are under the age of 13, and will treat any such information in accordance with the terms and conditions herein and in the Terms. Surveys conducted by or on behalf of us will contain a link to the Terms. If your browser is not enabled to accept Cookies, you may not be able to participate in a Survey.
  4. Your Rights Regarding What We Collect.
    • In some circumstances, you may control the amount of Personal Information that is accessible to us by adjusting the account privacy settings on your Account page or via certain privacy controls contained on a social media account you have with a third party. Radish makes it easy for you to keep certain aspects of your Personal Information accurate, complete, and up to date. To review or update certain of your Personal Information, or to alter your email preferences, or preferences regarding Personal Information, visit your Account page on the Platform. If you do not want us to use your Personal Information as provided in this Privacy Policy, or otherwise as stated in the Terms, you should not use any part of the Platform that collects Personal Information, such as forms requesting Personal Information (for example, creating an Account).
    • If at any time you would like to close your Account, please send an email to support@radishfiction.com. Personal Information will be removed from our active user database and will be deleted as long as you are current with all payment obligations owed to and we do not believe it reasonably necessary to retain such information for any pending legal action or other legal obligation. We will only keep Personal Information for a limited period of time as reasonably necessary to comply with our legal obligations, meet regulatory requirements, resolve disputes, maintain security, prevent fraud and abuse, and enforce our Terms.
    • Please be aware that in the event of Account closure, any unfulfilled sales or subscriptions may be cancelled without refund and it is your responsibility to request a refund from applicable third party merchants or vendors, which may be a Payment Processor, such as contacting Apple for a refund through the Apple App Store or Google for a refund through the Play Store. In the event such applicable third party grants a refund, the refund may be charged back to you through the Platform, subject to the terms and conditions between Radish and such third parties. For the avoidance of doubt, you understand and acknowledge that Radish does not directly handle refunds.
    • If you later determine you wish to use certain features of the Platform again, you may have to register a new Account and the most up to date Privacy Policy will apply to such Account.
  5. Use of Collected Information. Radish may access, store, and otherwise use Personal Information and Non-Personal Information (collectively, “Collected Information”) in the following ways:
    • To operate, maintain, and improve our Platform.
    • To create your account, identify you as a user, and customize Radish for your account.
    • To send you promotional communications. These may include the deals email, alerts related to authors you follow, social notifications, surveys, or other newsletters depending on your settings. You may opt-out of receiving such information at any time: such marketing emails tell you how to “opt-out.”
    • To send you administrative communications. These may include administrative emails, confirmations, technical notices, updates, and security alerts.
    • To respond to your comments and questions and provide you with user support.
    • To track and measure Radish’s advertising.
    • To process payments you make via Radish, which as of the date of this Policy, we do not do directly, but only through third party processors.
    • To reply to support requests and other inquiries, to deliver our products and services, and to provide product information and news.
    • To protect, investigate, and deter against fraudulent, unauthorized, or illegal activity.
    • To prevent an emergency, to enforce the rights of a third party, or as required by law.
  6. How We Share Collected Information. We may share your Collected Information as follows:
    • Third Parties Designated By You. We may share your personal information with third parties where you have provided your consent to do so.
    • Our Third-Party Service Providers. We may share your personal information with our third-party service providers, who provide services such as data analysis, payment processing, information technology and related infrastructure, email delivery, and other similar services. We require that our third-party service providers use your Personal Information only to provide the services we've requested. We may also share the Collected Information to third parties who Radish is negotiating a business dealing with, selling or distributing publications or other products or services to, including, without limitation, the Works found on the Platform, in connection with or as is necessary to fulfill requests for products, programs or services, or to satisfy other core business functions. This includes, without limitation, literary publishers, distributors, and other similar merchants in the literary and distribution industries.
    • Corporate Restructuring. We may share personal information when we do a business deal, or negotiate a business deal, involving the sale or transfer of all or a part of our business or assets. These deals can include any merger, financing, acquisition, or bankruptcy transaction or proceeding.
    • Other Disclosures. We may share personal information as we believe necessary or appropriate (a) to comply with applicable laws; (b) to comply with lawful requests and legal process, including to respond to requests from public and government authorities to meet national security or law enforcement requirements; (c) to enforce our Policy; and (d) to protect our rights, privacy, safety or property, and/or that of you or others.
  7. Data Retention.
    • We retain Personal Information while your Account is active, not closed, as needed to provide you access to the Platform, and as otherwise stated herein.
    • Some information you have shared with others on the Platform may, and will likely, remain visible after you close your Account, such as message board postings, any communications you have with other users of the Platform, and certain Submissions. In addition, your Account page may appear to others until their respective cache is refreshed. You understand and agree that in the event you terminate your Account, Radish shall have no obligation to delete any public comments, reviews, message board postings, or the like you make and post to the Platform, even if such material contains Personal Information, as Radish cannot reasonably anticipate, and is generally unaware, of what you are actually contributing to the Platform or including on the Platform. Nonetheless, please contact Radish at support@radishfiction.com and Radish, in Radish’s sole and reasonable discretion, may assist you in deleting such content.
  8. Exclusions.
    • This Privacy Policy does not apply to Submissions and any materials that you post or otherwise make available on the Platform in a public way. PLEASE DO NOT POST OR ADD PERSONAL INFORMATION TO THE PLATFORM IN A PUBLIC WAY THAT YOU WOULD NOT WANT TO BE PUBLICLY AVAILABLE.
    • We are not responsible for the actions of others, as further outlined in the Terms. You should not assume that your Personal Information, or any other communication you post or add to the Platform will be kept private. We do not control information that other users of the Platform have copied out of our Platform.
  9. International Uses.
    • As further described in the Terms, the Platform is directed to, and is for use by, only users in the United States. Please be aware, if you use the Platform outside of the United States, that any information Radish collects may be transferred to, stored, and/or processed in the United States or may be sent back out of the United States to your country of residence or elsewhere in the normal course of Radish providing the Platform. Notwithstanding the foregoing, Radish may transfer any information or data to any other country in which Radish chooses to operates in the future.
    • Depending on your location, you may also have certain additional rights by law with respect to your information, such as: (i) data access and portability; (ii) data correction; (iii) data deletion; and (iv) withdrawal of consent or objection to processing, including, in limited circumstances, the right to ask Radish to stop processing your personal data, with some exceptions, by contacting us. For data that may be subject to the European Union’s General Data Protection Regulation (GDPR), Radish relies on several legal bases to process your data, including, without limitation, when you have given Radish your consent for Personal Information, which you may withdraw at any time in accordance with this Privacy Policy (such as deleting your Account), when the processing of data is necessary to perform services or obligations to you, and for Radish’s legitimate business interests, such as offering, improving, and personalizing the Platform for you and marketing new features or products that may be of interest to you. If you are in the European Union and have any GDPR-related inquiries about Radish’s collection and storage of data, please contact Radish at 335 Madison Avenue, 3rd Floor, New York, New York 10017 c/o Grand Central Tech or support@radishfiction.com.
  10. Contact Information. If you have any questions, concerns or comments about our Privacy Policy, you may contact us at: support@radishfiction.com.